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Privacy Policy

Iron & Steel Threads has created this privacy policy in order to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for this Website (www.ironsteelthreads.com). Please note that when you access any external links from the Company, they may have different privacy policies specific to those sites. We encourage you to read all applicable privacy policies.

WHAT PERSONAL INFORMATION DO WE GATHER FROM THOSE WHO VISIT OUR SITE?
When you visit our Website, you may provide us with two types of information: personal information, including personally identifiable information, which you knowingly choose to disclose, and information that we automatically collect as you browse our Website.
Information You Voluntarily Submit. We collect and store any information you enter on our Website, or provide to us in offline contacts we have with you. Information is collected from visitors to the Website in the following areas:

  • REGISTRATION FORMS--if you register for the Website, or for specific events, orders, contests and newsletters on various areas of the Website, we will generally ask you to provide contact information, and preferences regarding the event or material for which you desire to register. You may, however, visit our Website without registering.
  • ORDER FORMS--Some areas of the Website may allow you to order products or services, whether or not for a fee. In connection with these transactions, we collect data necessary to complete the transaction and that is furnished by you. This may include contact information, date of birth, e-mail address, telephone number and your credit card number. We may also collect information about gift recipients so that we can fulfill the gift purchase.
  • SURVEYS--At times, you may be asked to complete survey questions that appear on the Website.
  • E-MAIL--On several screens of our site, you also have an opportunity to communicate with us by E-mail. You may also choose to provide your e-mail address to receive communications from us or third parties.

Information Collected and Stored Automatically. When you browse our Website, you and your Web browser may also transmit information that we automatically collect. We do log your IP address (the Internet address of your computer), the Website pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to us is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of our site.
We may also place small data files, called "cookies," in the browser file of your computer's hard drive. These cookies automatically identify your browser to our server whenever you interact with the Website. We use the cookies to record Website statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies. Certain Web pages may not function properly if you choose not to accept cookies.

HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to communicate with you if and when necessary in connection with your use of our Website, to respond to your questions, or to send you material and information you request. We may use your information to:

  • Personalize your site experience and to allow us to deliver the type of content and product information in which you are most interested.
  • Consider your suggestions
  • Possibly respond directly to you for clarification
  • Process your request for materials if you make one
  • Try to and answer your questions if you ask them
  • Register you for an event, contest or sweepstakes, if you request it

Provide you with e-mail messages and other information regarding upcoming events, new services and general information about our products and services. (NOTE: You may elect not to receive these communications, either when you initially register at our site, or at any time thereafter. See the section of this Privacy Policy called "Choice/Opt Out.") We may also use your Website information in order to help diagnose problems with our site. We may use all information we collect to analyze statistical use patterns and demographic data (basically, where our visitors come from and what demographic characteristics they have) and to improve our site to better serve our customers. We use your IP address to help diagnose problems with our servers, and to administer our Website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We may also prepare and keep statistical records and other data about you and other users of our site, but we do that in a way that does not identify you or any other user personally. We may hire third parties to help us collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make our Website more useful to visitors--to learn about the number of visitors to our Website, what part of the Website they are interested in, how long the use the Website, and the types of technology our visitors use.

DISCLOSING YOUR PERSONAL INFORMATION TO OTHERS
Except in the limited circumstances stated in this paragraph, we do not sell, rent, license, trade or otherwise disclose the personal information of our Website visitors to unaffiliated third parties. We may disclose your information to third party service providers who assist us in operating the Website, in presenting or marketing our goods and services to you, or in conducting our business. We may also share such information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Website, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses.
Some areas of the Website allow you to conduct e-commerce transactions (orders, purchases, etc.). In connection with these transactions, we collect information furnished by you that is necessary to complete the transaction. This information may be furnished to a third party in order to facilitate the transaction.

LINKS TO OTHER SITES
We may create links to other websites that we think may be of interest to you. We do not endorse any other websites, and our privacy policy applies only to your use of our Website. We have not reviewed the privacy policies of any websites we link to on our Website, and you should read the privacy policies of each site you visit to determine what information that site may collect about you.

SECURITY
Since we are committed to your privacy and security, we have put in place reasonable physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. When you place an order or access your personal information, we offer the use of a secure server. Once we receive your transmission, we use our best efforts to ensure its security on our systems.

Mobile Terms of Service

The Iron & Steel Threads mobile message service (the "Service") is operated by Iron & Steel Threads (“Iron & Steel Threads”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Iron & Steel Threads’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Iron & Steel Threads through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Iron & Steel Threads. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18337752062 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Iron & Steel Threads mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18337752062 or email care@ironsteelthreads.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

CHANGES IN COMPANY'S PRIVACY POLICY

By using our Website, you consent to our collection and the use of your personal information as described in this Privacy Policy. If we change our privacy and procedures, we will post these changes on our Website. You have the opportunity to review privacy policy each time you use the Website so that you are aware of any modifications made to these policies.

CHOICE/OPT OUT
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. You have the following options for reviewing or removing your information from our database to no longer receive communication from us. If you request your account information be deleted from our database, we may maintain information about individual sales transactions for record keeping and servicing.

  1. You can select to "opt out" or "unsubscribe" from our communications on the website or in our newsletter emails. Unsubscribing will stop you from receiving all types of communication except for emails on orders and transactions you place with us.
  2. You can send e-mail to care@ironsteelthreads.com.

Please note that due to e-mail production schedules, you may receive an e-mail message from us after you have provided your opt-out notice.

QUESTIONS ABOUT OUR PRIVACY POLICY
If you have questions about our Website or our privacy policy, please feel free to contact us.

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