Support
Sizing, shipping, returns and everything else. Can't find it here? Send us a message and a person will answer.
How do your sizes run?
Shirts are true to size, with youth shirts running a little longer than standard. Youth runs YS to YXL and adult runs S to 3XL. Full measurements are in the size charts tab.
When will my order ship?
Orders are usually processed within 3 to 5 business days after you complete your purchase. Orders placed Friday after 10am CST, on weekends or on holidays ship the next business day.
Please note: tracking does not always update live, so it may not show the latest status of your shipment. Some small orders, such as stickers, ship without tracking.
We cannot guarantee shipping times. Average delivery for the mainland U.S. is 7 to 10 business days, not counting processing time, weekends or holidays.
What does shipping cost?
Delivery is $7.95, free on U.S. orders over $75. Stickers ship free.
Where do you ship to?
Currently we ship to the US and Canada.
How do I track my shipment?
For most orders, you will receive an email notification with your tracking number once your order has shipped. Some smaller orders such as stickers may not have a tracking number.
What forms of payment are accepted?
We accept all major credit cards, PayPal, Venmo, Apple Pay, Google Pay, and payment installments with AfterPay.
Do you have a retail store?
Currently we only sell online.
Can I change my order after I’ve placed it?
Please ensure that all of your order information is correct at the time of purchase. We are unable to make changes to your order once it has been processed.
What is your return/exchange policy?
Please view our return policy here.
Can I use more than one discount at checkout?
Only one discount is permitted per order.
Do you stock other shops?
Yes. Rink shops and retailers can order Iron+Steel wholesale through our Faire storefront.
Shirts are true to size, with youth shirts running a little longer than standard. Youth runs YS to YXL and adult runs S to 3XL. Pick a product for its full measurements.
- T-Shirt Sizing
- Hoodie Sizing
- Midweight Hoodie Sizing
- Sweatshirt Sizing
- Terry Crew Sweatshirt Sizing
- Crew Sweatshirt Sizing
- Cotton Crew T-Shirt Sizing
- Athletic T-Shirt Sizing
- Thermal Long Sleeve Sizing
- Women's Tank Top Sizing
- Tank Sizing
- Jersey Sizing
- Fleece Jogger Sizing
- Shorts Sizing
- Mesh Shorts Sizing
- Swim Trunks Sizing
- Bamboo Pajama Sizing
- Onesie Sizing
- Hockey Socks Sizing
- Sun Bucket Hat Sizing
Shipping
Delivery is $7.95, free on U.S. orders over $75. Stickers ship free. Everything ships from Illinois.
Orders are usually processed within 3 to 5 business days. Average delivery for the mainland USA is 7 to 10 business days after processing. Orders placed on Friday after 10am CST, on weekends or on holidays are processed the next business day.
Returns & exchanges
30 day happiness guarantee. We accept returns or exchanges within 30 days of delivery in original condition: unworn, unwashed and with tags. Last Call and sale items, socks and boxer briefs are final sale. Read the full returns and exchanges policy.
Shipping to Canada
We ship to the United States and Canada. Duties, taxes and other fees are set by the customs agency at the destination and are the responsibility of the recipient. See international orders.
If you have any questions about our products, ordering or need assistance with an exchange, please use the form below and we'll be happy to help you.