What’s Your Return Policy? 

At Iron+Steel Threads, we are committed to providing high-quality, hockey products that exceed our customers' expectations. However, we acknowledge that sometimes issues may arise with your purchase. Please review our return policy below and feel free to contact us if you have any questions or concerns. 

-If the issue was caused by our mistake or error, we'll do everything possible to make it right. Just email us and let us know what happened. We'll fix the issue at no cost to you; we'll cover all shipping and handling charges.

-If the issue was caused by a product defect, we will accept the item back, fix it or provide a replacement promptly.

-If the issue was caused by a size or item selection mistake, we will accept the item back, but you will be responsible for any return shipping costs.

-We do not provide free returns for general dissatisfaction with your item.

Please note that, for items returned to us, we reserve the right to have the final decision on refunds or exchanges. We encourage our customers to email us with any issues, and we will do everything we can to make it right.

For questions or to request a return/exchange, contact us.


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